Data Deletion Instructions
Last updated: 2 August 2026
You can have your ReadyDM account and all personal data we hold about you deleted at any time. This page explains every way to do that, whether or not you still have access to your account.
1. What gets deleted
When your account is deleted, we remove or anonymise:
- Your name, email address and authentication identifiers
- Your connected Instagram account records and stored (encrypted) Instagram access tokens, which are revoked and deleted
- Your synced Instagram posts and profile data
- Your automations, message templates, contact lists and analytics
Deletion is completed within 30 days of your request. Aggregated, fully anonymised statistics that can no longer identify anyone may be retained, as described in our Privacy Policy.
2. How to request deletion
Option A — Email us
Send an email to support@readydm.com with the subject line “Account Deletion Request” from the email address you used to sign up. We will confirm the request, delete your account and data within 30 days, and email you when it is done.
Option B — Disconnect ReadyDM from Instagram
You can revoke ReadyDM's access at any time from Instagram itself:
- Open Instagram and go to Settings → Website permissions → Apps and websites (or Accounts Center → Apps and websites)
- Find ReadyDM in the list of active apps
- Choose Remove
Removing the app immediately invalidates ReadyDM's access to your Instagram account and Meta notifies us of the removal, after which we deactivate the connection on our side. To also delete the data we already hold, follow Option A.
3. If you don't have a ReadyDM account
If you commented on or messaged an Instagram account that uses ReadyDM and want the data associated with your interaction deleted, email support@readydm.com with your Instagram username and, if possible, the account you interacted with. See Section 9 of our Privacy Policy for what data this covers.